Terms & Conditions

Boat tickets must be paid in full at the time of reservation by Visa or Mastercard. Visa Debit and Mastercard Debit will decline and are not accepted forms of payment. Cancellations must be made twenty four hours prior to departure time in order to receive a refund. Any cancellations made within twenty four hours of the purchased sailing will not receive a refund. All cancellations must be made over the phone.

You must arrive at least 45 minutes prior to sailing to pick up your tickets at the ticket booth located at 10 Hay Bay Road. Tickets will be released if they have not been collected by this time. When you pick up your tickets, you will be required to pay the balance owing for the National Park entry fee required for drop off on Flowerpot Island if it has not been purchased yet. For information on Parks Canada passes for 2018 please go to http://www.commandesparcs-parksorders.ca. You will have 15 minutes to park at the ticket booth – subject to parking availability. Once tickets are picked up you will be directed to one of our long-term parking lots. Get directions at https://goo.gl/KY7rz2

If you are getting off on Flowerpot Island, there are plenty of activities for you to enjoy. Check the boat description for how long it takes to get to the island. Book to stay for 2.5 hours on the island if you would like to walk the full trail and see the lighthouse museum. Book to stay for 4 hours on the island if you would also like to go swimming and bring a picnic lunch. There is no where to purchase food or beverages on the island, so you must bring your own.

*Shipwreck Viewing*
SUNDAY shipwreck view times are restricted to 12:00 pm until 4:00 pm. In order to view the shipwrecks, one of either your departure or return sailings on SUNDAYS must be between 12:00 pm to 3:30 pm.

*Children*
All children are required to be on listed on the tickets even though they are free of charge. Please ensure every member of your group is on the ticket, or they will not be allowed to board.